Support > Plans
Support plans built around real life
Every organization’s digital ecosystem is different. Our support plans give each site or application the care it needs, while stewardship ensures everything works together.
Our digital stewardship approach
One partnership, applied where it matters
Baytek support plans aren’t one-size-fits-all packages. They’re how Digital Stewardship is applied across the platforms you rely on.
Whether you manage one site or many, we tailor support at the platform level while overseeing everything through a single stewardship relationship. That means clearer priorities, fewer surprises, and guidance that considers your digital ecosystem as a whole.
What every plan includes
A foundation designed to protect stability and reduce risk
Every Baytek support plan starts with the essentials required to responsibly support a live platform:
Ongoing WordPress core and plugin updates
Proactive monitoring and daily backups
Security oversight and preventative care
A dedicated account manager who knows your systems
Clear communication and regular check‑ins
Hosting may be part of your plan, but support is much more than servers. It’s the people and continuity behind them.
Base Support Plan
The baseline for responsible, ongoing care
For $250/month, this plan ensures your site is actively cared for by our team, rather than sitting unmanaged on a server with responsibility falling on internal staff.
Includes:
- Business‑hours support from in‑house WordPress experts
- Quarterly check‑ins to review health and priorities
- DNS and infrastructure oversight
- Access to the wider Baytek team when deeper expertise is needed
A More Common Support Relationship
Support as an extension of your team
For many associations, support is not just about maintenance. It is about having a small, experienced team you can rely on without hiring or managing one.
In practice, this usually means:
- Your site is maintained, monitored, and fixed by people who know it
- Content updates and small requests don’t stall internally
- You have a partner to talk through priorities, timing, and upcoming needs
- There’s clear accountability when something needs attention quickly
For many national associations, support at this level typically lands around $700/month, depending on complexity and priorities.
Every plan is confirmed through a Technical Assessment first, so the level of care fits how your site is actually used.
Plan Add-ons
Scale support as priorities change
Add-ons allow us to respond to real needs as they arise, without forcing you into a larger plan than you actually need.
Add-ons can be adjusted as priorities change, with no long-term lock-ins or unnecessary upsells.
Common add‑ons include:
- Content and publishing support
- Design improvements and refinements
- Development time for new features or fixes
- E‑commerce or membership support
- Regular planning or standing meetings
- Advanced hosting, backups, or performance options
Get started
Support starts with understanding
Before we take responsibility for your platforms, we take the time to understand how they’re built and what they need to be supported properly.