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Support > Get Started

Start with clarity, not guesswork

Before we can responsibly support your platforms, our WordPress technical assessment helps us understand how they work, what shape they’re in, and where the real risks live.

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Technical Assessment

Why we start with an assessment

In other words, we don’t take over websites as they are and hope for the best.

Before we can stand behind our work and take responsibility for stability, security, and reliability, we need a clear understanding of how your systems fit together today.

What we look at

  • WordPress core, plugin, and theme health
  • Security, performance, and hosting environment
  • DNS and infrastructure setup
  • Code quality and technical debt
  • Immediate risks vs long-term concerns

Cost & expectations

A Technical Assessment is a paid, one-time fee of $500*.

That’s because this work takes time from senior members of our team. It also shows us what it will take to bring your systems up to a standard we’re comfortable supporting.

We’ll always start with a conversation. However, if we can tell early on that we’re not a good fit, we won’t push you into an assessment.

* We’ll apply this fee as a credit to your plan.

Start the assessment conversation

Share a bit of context so we can confirm whether a Technical Assessment makes sense.

What best describes the situation you’re dealing with right now?

After the assessment

What happens next?

After the assessment, we’ll walk you through our findings in plain language.

From there:

  • We’ll help you choose the right support plan for your organization
  • If something needs attention first, we’ll be upfront about it
  • If we’re not the right partner, we’ll tell you that too
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hello@baytek.ca

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