Who: Ottawa Baffin Nunavut Health Services (OBNHS) is a not-for-profit organization that coordinates specialist and tertiary health care for residents of the Qikiqtaaluk (Baffin) Region of Nunavut referred to Ottawa for treatment. Utilizing a broad network of healthcare providers, OBNHS offers nursing case management, appointment scheduling and interpretation services, while also coordinating specialized medical clinics in Iqaluit. OBNHS’s goal is to continue to offer the region equal access to health care, while providing a seamless experience for patients from arrival for diagnosis to their return home.
How: OBNHS required a complete refresh of their web presence – something that effectively spoke to not only their patients but also to healthcare providers. After key messaging and web planning sessions, Baytek took the lead to create a modern and responsive website design – simple lines and fresh, clean photography choices have helped push OBNHS into the modern web era.